Exness Dubai Office - Contact & Support in UAE

Locating the Exness Office in Dubai

The Exness headquarters in Dubai is at a great spot that makes it easy for people who work and reside in the financial sector to get there. The company’s efforts in the UAE shows that it wants to work directly with dealers in the MENA area.

The primary business website and the official regulatory statements don’t disclose where the Exness Dubai office is. Visitors should phone customer service to make sure they know where they are going for safety and privacy reasons.

Exness does business all around the world, including through regulated firms in Cyprus, the UK, Seychelles, and South Africa. But having it in Dubai benefits traders in the UAE who have trouble with language, culture, or getting things done quickly in their own country.

Operating Hours for the Exness Dubai Office

Online help is available 24 hours a day, seven days a week in English and a few other regional languages. However, the Dubai office is only open during normal business hours, which are the same as the UAE workweek:

All of the times are in Gulf Standard Time (GST). It’s essential to check the official channels ahead of time to be sure, because office hours may shift a little on public holidays like Ramadan.

Contacting Exness Customer Care

Exness features a customer service system that works in many languages and lets you get in touch in a number of ways. People who trade in the UAE can converse to each other in Arabic, English, Hindi, Urdu, and other languages. You can talk to customer service staff online 24 hours a day, 7 days a week.

Exness Contact Number for UAE Traders

There isn’t a toll-free number just for the UAE, but traders in the area can call the worldwide support line, which answers questions right away and gives people ways to report problems:

• Call at +357 25008105 from outside the US.
• Languages spoken include English, Arabic, Hindi, and others.
• Open 24 hours a day, seven days a week, even on weekends.

This number goes straight to Exness support personnel who can help you with queries regarding specific areas and with account access, verification, platform issues, and more.

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Email and Live Chat Support Options

If you have queries or papers that aren’t urgent, you can email us:

• Email: [email protected].
• Response Time: Usually within 24 hours for normal questions.

Traders can also use the live chat feature on the Exness website and mobile apps. This choice lets you chat to an agent right away, which is useful for questions about trading, obtaining support with your service, retrieving your password, and setting up your platform.

Live Chat Access Points:

• Exness.com (bottom-right chat widget).
• Exness Trader mobile app.
• Personal Area (after login).

You may get help in more than 15 languages, and there is an instant automated translation feature that can help you quickly and easily solve technical or financial problems.

Visiting the Exness Office in Dubai

You might trade a lot online, but other traders might prefer to obtain help in person. Traders who live in Dubai can find it helpful to go to the office to get help with onboarding, checking their accounts, or talking to staff at the corporate level.

What to Expect at the Exness UAE Office

The Exness Dubai office can help with a lot of things, like walk-in consultations and planned business meetings. The people who work there have been taught how to effectively describe the services, types of accounts, and trading conditions that Exness firms that are licensed by FSA Seychelles, FCA UK, CySEC Cyprus, and other agencies offer.

Available services at the office may include:

• Personal walkthroughs of the registration and verification process.
• Clarification on account types (e.g., Standard, Pro, Raw Spread, Zero).
• Demonstration of MetaTrader 4 and MetaTrader 5 platforms.
• Guidance on payment methods and withdrawal structure.
• Onboarding for Introducing Brokers (IB) and affiliates.

Exness does not conduct financial advisory or portfolio management services in-office. All trading decisions remain the responsibility of the client.

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Scheduling Appointments for In-Person Support

Before coming to the office, visitors should think about arranging an appointment to be sure they can get in. Some people who stroll in may be able to get advice, but it’s advisable to arrange an appointment, especially for KYC talks or business partnership meetings.

Steps to schedule an appointment:

1. People in the UAE should phone the global hotline at +357 25008105 and tell them.
2. If you need support, call the Dubai office and give them your Client ID (if you have one).
3. Choose the time and day that works best for you. The busiest time is usually between 10:00 AM and 1:00 PM GST.
4. Bring an ID from the government and any account information you require.

Exness will follow stringent privacy rules and anti-money laundering laws when handling any data supplied during visits.

Alternative Support Channels for UAE Traders

Not every trader needs to visit the office. Most questions can be resolved quickly through Exness’ online tools. These alternatives ensure constant access to information without compromising speed or reliability.

Using the Exness Help Center for Quick Answers

The Exness Help Center serves as a comprehensive knowledge base. Traders can search by keyword or browse categorized articles covering:

• Account registration.
• Trading platforms setup.
• Verification steps.
• Deposit and withdrawal methods.
• Platform error codes.
• Leverage and margin requirements.

Average resolution time using Help Center: 5–10 minutes

URL: https://www.exness.com/help.

The content is updated on a regular basis and comes with clear instructions, screenshots, and support in multiple languages.

Reaching Exness Support via Social Media

Traders can also get in touch with Exness through its official social media channels to get quick news and updates or ask questions in a more relaxed approach. People who work in social media can help clients discover the correct location to obtain help, but they can’t answer questions about specific accounts on public platforms.

Official Exness social media accounts:

• Facebook: @ExnessGlobal.
• Instagram: @exnessglobal.
• LinkedIn: Exness.
• YouTube: Exness Official.
• X (Twitter): @exness.

These channels are also used for service alerts, trading schedule changes, and educational content.

Frequently Asked Questions